Privacy Policy

We appreciate your interest in our online store. Protecting your privacy is very important to us. Below you’ll find detailed information on how we handle your data.

1. Controller

23Gamez GmbH
Krampnitzer Weg 27 D
14089 Berlin
Germany
📧 support@23gamez.com
📞 +49 170 271 9712

2. Access Data and Hosting

When you visit our website, certain information is automatically collected (so-called server log files), including IP address, browser type, operating system, referrer URL, date and time of access, and other technical data.

This information is used solely to ensure the stable operation of the website and to improve our service. The data is not combined with other data sources.

3. Data Collection and Use for Contract Fulfillment

We collect personal data when you provide it to us during the ordering process, via contact form, or by email.
The data collected is shown in the respective input forms.

Data processing is carried out in accordance with Art. 6(1)(b) GDPR for the purpose of fulfilling a contract or taking pre-contractual steps.

4. Data Sharing

To fulfill your order, we share your data with shipping providers to the extent necessary for delivery.

Depending on the payment method, we also share your payment information with the payment service provider involved:

• Shopify Payments
• PayPal
• Klarna
• Stripe

5. Cookies and Tracking Technologies

Our website uses cookies to enable features like shopping cart, language settings, and session storage.

A cookie banner will inform you when you visit the site and let you choose which cookies you wish to accept.

6. Use of Shopify

Our store is hosted on Shopify Inc., which provides the e-commerce platform we use to operate this site.
Your data may be stored on Shopify servers in Canada or the United States.

More info: Shopify Privacy Policy

7. Contact and Support

If you contact us via the contact form or email, your personal data will be processed for the purpose of handling your request in accordance with Art. 6(1)(b) GDPR.

8. Data Retention

We retain personal data only as long as necessary for the stated purposes or as required by law.

9. Your Rights (under GDPR)

You have the following rights:

• Right to access information about your stored data
• Right to rectification or deletion
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

10. Contact for Privacy Questions

For any questions regarding the collection, processing, or use of your personal data, or if you wish to exercise your rights, please contact:

23Gamez GmbH – Privacy
📧 support@23gamez.com